Discord + Zoho Desk

Create Zoho Desk tickets from new Discord messages posted to channels

Stay on top of your customer service game with this seamless workflow. When a new message is posted to a channel in Discord, a corresponding ticket is instantly created in Zoho Desk, ensuring no user query falls through the cracks. Enhance your productivity while giving your users the attention they deserve, all without manual actions.

Stay on top of your customer service game with this seamless workflow. When a new message is posted to a channel in Discord, a corresponding ticket is instantly created in Zoho Desk, ensuring no user query falls through the cracks. Enhance your productivity while giving your users the attention they deserve, all without manual actions.

  1. When this happens...
    DiscordDiscord
    New Message Posted to Channel

    Triggers when a new message is posted to a specific text channel.

    TriggerScheduled
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

    • ChannelRequired

    Trigger
    Scheduled
    Try It
    • Channel typeRequired

    • Emoji

    • Limitation Notice

    Trigger
    Scheduled
    Try It
    • Forum Channel

    • Ignore previously archived Posts?Required

    Trigger
    Scheduled
    Try It
  • Discord triggers, actions, and search

    Role Assigned to User

    Triggers when a role is assigned to a user.

    Trigger
    Scheduled
    Try It
  • Discord triggers, actions, and search

    New User Added

    Triggers when a new user joins the Discord Server.

    Trigger
    Scheduled
    Try It
    • Forum ChannelRequired

    Trigger
    Scheduled
    Try It
    • Channel typeRequired

    • Member

    Trigger
    Scheduled
    Try It
    • UserRequired

    • RoleRequired

    Action
    Write
discord logo
discord logo

About Discord

Discord is an all-in-one voice and text chat for gamers.
Learn more

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  • Team Chat

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zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho