Dixa + Slack

Create Dixa conversations from new Slack channel messages

Effortlessly streamline your customer support process with this workflow that connects Slack to Dixa. When a new message is posted in a designated Slack channel, a conversation is created in Dixa, making sure your support team stays on top of every customer inquiry. Boost your responsiveness and enhance your customer support experience with this time-saving automation.

Effortlessly streamline your customer support process with this workflow that connects Slack to Dixa. When a new message is posted in a designated Slack channel, a conversation is created in Dixa, making sure your support team stays on top of every customer inquiry. Boost your responsiveness and enhance your customer support experience with this time-saving automation.

  1. When this happens...
     logo logo
    TriggerScheduled
  2. automatically do this!
    DixaDixa
    Create Conversation

    Create an Email or Contact Form Conversation

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Note

    Trigger
    Instant
    Try It
    • info

    Trigger
    Instant
    Try It
    • info

    Trigger
    Instant
    Try It
  • Dixa triggers, actions, and search

    Tag Removed From Conversation

    Triggers when a tag is removed from a conversation

    Trigger
    Instant
    Try It
    • info

    Trigger
    Instant
    Try It
    • info

    Trigger
    Instant
    Try It
    • info

    Trigger
    Instant
    Try It
    • Conversation IDRequired

    • Agent ID

    • MessageRequired

    Action
    Write
dixa logo
dixa logo

About Dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.
Help

Related categories

  • Customer Support
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn moreHelp

Related categories

  • Team Chat

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