Dixa + Slack

Create Dixa conversations from new Slack channel messages

Effortlessly streamline your customer support process with this workflow that connects Slack to Dixa. When a new message is posted in a designated Slack channel, a conversation is created in Dixa, making sure your support team stays on top of every customer inquiry. Boost your responsiveness and enhance your customer support experience with this time-saving automation.

Effortlessly streamline your customer support process with this workflow that connects Slack to Dixa. When a new message is posted in a designated Slack channel, a conversation is created in Dixa, making sure your support team stays on top of every customer inquiry. Boost your responsiveness and enhance your customer support experience with this time-saving automation.

  1. When this happens...
    SlackSlack
    New Message Posted to Channel

    Triggers when a new message is posted to a specific #channel you choose.

    TriggerInstant
  2. automatically do this!
    DixaDixa
    Create Conversation

    Create an Email or Contact Form Conversation

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • Channel

    • User Name

    • Shared

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
  • Slack triggers, actions, and search

    New Channel

    Triggers when a new #channel is created.

    Trigger
    Instant
    Try It
    • Include Alias

    Trigger
    Instant
    Try It
    • User Name

    • Highlight Word

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • Channel

    • Reaction

    • User

    Trigger
    Instant
    Try It
dixa logo
dixa logo

About Dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

Related categories

  • Customer Support
slack logo
slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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