Dixa + Trustpilot + Filter by Zapier
Send Trustpilot invitations for good Dixa CSAT ratings
When a customer rates a Dixa conversation with 4 or 5, this Zap immediately sends a Trustpilot review invitation to the customer. In this way, you target your happy customers to leave a review in Trustpilot based on their recent positive customer service experience.
When a customer rates a Dixa conversation with 4 or 5, this Zap immediately sends a Trustpilot review invitation to the customer. In this way, you target your happy customers to leave a review in Trustpilot based on their recent positive customer service experience.
- When this happens...Customer Satisfaction Rating Received
Triggers when a customer rates the conversation with your agent.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Create Invitation
Create a new invitation to review your company on Trustpilot.
- Free forever for core features
- 14 day trial for premium features & apps
About Dixa
Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.
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About Trustpilot
Trustpilot is the world's most powerful review platform, helping your business collect and easily manage customer reviews. Trustpilot gives people a place to share and discover reviews of businesses, while giving every business the tools to turn consumer feedback into business results.
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About Filter by Zapier
Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.