DNSFilter + Halo Service Solutions

Update DNSFilter's allow lists each time tickets are updated in Halo Service Solutions

Keep your network protected and up-to-date with this simple automation. Whenever a ticket is updated in Halo Service Solutions, this workflow will seamlessly add the relevant information to your Allow List in DNSFilter. It solves the problem of manual entry, streamlining your process to ensure your network stays secure and your operations run smoothly.

Keep your network protected and up-to-date with this simple automation. Whenever a ticket is updated in Halo Service Solutions, this workflow will seamlessly add the relevant information to your Allow List in DNSFilter. It solves the problem of manual entry, streamlining your process to ensure your network stays secure and your operations run smoothly.

  1. When this happens...
    Halo Service SolutionsHalo Service Solutions
    Ticket Updated

    Triggers when a ticket is updated in Halo.

    TriggerInstant
  2. automatically do this!
    DNSFilterDNSFilter
    Add to Allow List

    Add a domain to a policy's allow list.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • DescriptionRequired

    • Customer

    • Site

    • End User

    • Ticket Type

    • Status

    • Service Level Agreement

    • Priority

    • Team

    • Agent

    Trigger
    Instant
    Try It
    • NameRequired

    • Top Level

    • Important Customer

    • Site Name

    • Phone Number

    • Address Line 1

    • Address Line 2

    • Address Line 3

    • Address Line 4

    • Postcode

    • Contact Name

    • Contact Email Address

    Action
    Write
    • Email AddressRequired

    • Ticket TypeRequired

    • Summary

    • Details

    • Priority

    Action
    Write
    • Organization

    • Site

    Trigger
    Instant
    Try It
    • DescriptionRequired

    • Customer

    • Site

    • End-User

    • Ticket Type

    • Status

    • Service Level Agreement

    • Priority

    • Team

    • Agent

    Trigger
    Instant
    Try It
    • NameRequired

    • Customer NameRequired

    • Main SiteRequired

    • Phone Number

    • Address Line 1

    • Address Line 2

    • Address Line 3

    • Address Line 4

    • Postcode

    • Contact Name

    • Contact Email Address

    Action
    Write
    • NameRequired

    • Customer NameRequired

    • Site NameRequired

    • Email Address

    • Network Login

    • Work Phone Number

    • Mobile Phone Number

    Action
    Write
    • Organization

    • Site

    Trigger
    Instant
    Try It
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About DNSFilter

DNSFilter is a cloud-based, AI-driven content filtering and threat protection service.
Learn more

Related categories

  • Security & Identity Tools
halo-service-solutions logo
halo-service-solutions logo

About Halo Service Solutions

Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.

Related categories

  • Project Management