Document360 + ServiceNow
Create Document360 articles from ServiceNow incidents
Want to create a knowledge base article in Document360 whenever a new high-priority incident is created? With this integration activated, Zapier will create an article in Document360 of your chosen category whenever a new ServiceNow incident is created. That way, your team can document those high-priority issues immediately.
Want to create a knowledge base article in Document360 whenever a new high-priority incident is created? With this integration activated, Zapier will create an article in Document360 of your chosen category whenever a new ServiceNow incident is created. That way, your team can document those high-priority issues immediately.
- When this happens...New Record
Triggers when a new record is created.
- automatically do this!Create a Document
Create document from text in Document360
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About Document360
Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products.
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About ServiceNow
ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).