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Quickly connect Docusign to Jira Software Cloud with a Zapier template.

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Create Jira Software Cloud issues for newly completed DocuSign envelopes
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Docusign + Jira Software Cloud
Create Jira Software Cloud issues for new DocuSign folders to streamline tracking and management
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Docusign + Jira Software Cloud
Create DocuSign signature requests for new Jira Software Cloud issues via jql
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Jira Software Cloud + Docusign
Generate DocuSign signature requests for updated Jira Software Cloud issues
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Jira Software Cloud + Docusign
Update comments in Jira Software Cloud issues when envelope status is updated in Docusign
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Docusign + Jira Software Cloud

Create Jira Software Cloud issues for newly completed DocuSign envelopes

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Try it

Docusign + Jira Software Cloud

Create Jira Software Cloud issues for new DocuSign folders to streamline tracking and management

Details

Try it

Docusign + Jira Software Cloud

Create DocuSign signature requests for new Jira Software Cloud issues via jql

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Jira Software Cloud + Docusign

Generate DocuSign signature requests for updated Jira Software Cloud issues

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Jira Software Cloud + Docusign

Update comments in Jira Software Cloud issues when envelope status is updated in Docusign

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Docusign + Jira Software Cloud

How Zapier works

Zapier makes it easy to integrate Docusign with Jira Software Cloud - no code necessary. See how you can get setup in minutes.

Select a trigger from Docusign

A trigger is an event that starts your Zap and runs the workflow. For example, with Docusign, a trigger could be "Click Agreed."

A trigger is the event that kicks off your automated workflow.

Setup an action from Jira Software Cloud

An action is what takes place after the automation is triggered. For example, with Jira Software Cloud, the action could be "Add Attachment to Issue."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Docusign to Jira Software Cloud

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

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Frequently Asked Questions about Docusign + Jira Software Cloud integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Docusign and Jira Software Cloud

What triggers are available for Docusign in Jira Software Cloud?

We offer triggers such as when a new envelope is sent, completed, or declined in Docusign, allowing you to automate subsequent actions in Jira Software Cloud.

How do I connect my Docusign account to Jira Software Cloud?

You can connect your Docusign account to Jira by navigating to the integration settings in Jira and logging into your Docusign account when prompted. Ensure both accounts have the necessary permissions.

Can I create Jira issues from completed Docusign envelopes?

Yes, through our integration, you can set up an action where a new Jira issue is automatically created when a Docusign envelope status changes to completed.

Is it possible to update a Jira issue when a Docusign document is signed?

Absolutely. You can configure an action that automatically updates specific fields in a Jira issue once a document has been signed via Docusign.

What happens if there is an error during the integration process?

Our system will capture any errors during the integration process and provide detailed logs so you can quickly identify and resolve any issues.

Are there any limitations to this integration?

While most standard use cases are covered, complex workflows involving numerous conditional steps may require custom scripting outside of typical configuration options.

Can I customize which documents trigger actions in Jira Software Cloud?

Yes, you have the ability to specify conditions under which certain documents or types of envelopes from Docusign trigger actions within your Jira projects.

Connect Docusign and Jira Software Cloud to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Click Agreed
Triggers when a recipient accepted a clickwrap agreement.
Trigger
Instant
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- Events to Monitor
  Required
Trigger
Instant
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Envelope Corrected
Triggers when an envelope is corrected.
Trigger
Instant
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Envelope Declined
Triggers when an envelope is declined.
Trigger
Instant
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Envelope Delivered
Triggers when an envelope is delivered.
Trigger
Instant
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Envelope Purge
Triggers when an envelope is purged.
Trigger
Instant
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Envelope Sent
Triggers when an envelope is sent.
Trigger
Instant
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Identity Verification Completed
Triggers when a decision has been made regarding the signer's identity verification check for an eIDAS-compliant Qualified Electronic Signature (QES) and they have been notified. If the signer's identity verification check resulted in a failure, the event message includes the specific error codes indicating why it was unsuccessful.
Trigger
Instant
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- Status
- Return only envelopes I created?
- Add certificate of completion?
- Download form data?
Trigger
Scheduled
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Recipient Authentication Failed
Triggers when a recipient failed an authentication check. If they had multiple attempts to pass a check, they failed all the attempts.
Trigger
Instant
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Recipient Completed
Triggers when a recipient signed or completed their actions for an envelope.
Trigger
Instant
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Recipient Delegated
Triggers when a delegation rule is in place and an envelope is sent to a delegated signer.
Trigger
Instant
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Recipient Marked to Finish Later
Triggers when a recipient selected OTHER ACTIONS > Finish Later for an envelope.
Trigger
Instant
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Recipient Resent
Triggers when an envelope was resent to a specific recipient.
Trigger
Instant
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SMS Opt-In
Triggers when a recipient opted in to receiving SMS notifications for an envelope.
Trigger
Instant
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Template Created
Triggers when a template is created.
Trigger
Instant
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Template Modified
Triggers when a template is modified.
Trigger
Instant
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- Bulk List ID
  Required
- Template
  Required
Action
Write
- Template
  Required
- Email Subject
- Email Blurb
- Recipient Email
- Recipient Name
- Recipient Role
Action
Write
- Envelope ID
  Required
- Document ID
  Required
Action
Write
- Template ID
- Brand ID
- Email Subject
- Email Blurb
Action
Write
- Template Name
  Required
Action
Write
- Webform
  Required
- Link Type
  Required
Action
Write
- Bulk List ID
  Required
- Template
  Required
Action
Write
- Envelope ID
  Required
- Void Reason
  Required
Action
Write
- Project
- Status
Trigger
Scheduled
Try It
- Project
- Status
Trigger
Scheduled
Try It
- Info
- Jira Cloud Site
  Required
- Email
- Jira API Token
  Required
- Projects to Trigger On
Trigger
Instant
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- Issue
  Required
- Comment
  Required
Action
Write
- Issue
  Required
- User
Action
Write
- Issue
  Required
- Project
- Board
  Required
- Sprint
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Summary
- Key
Action
Search
- Key
Action
Search
- Keyword
  Required
Action
Search

Click Declined
Triggers when a recipient declined a clickwrap agreement.
Trigger
Instant
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Envelope Completed
Triggers when an envelope is completed.
Trigger
Instant
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Envelope Created
Triggers when an envelope is created.
Trigger
Instant
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Envelope Deleted
Triggers when an envelope is deleted.
Trigger
Instant
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Envelope Discard
Triggers when an envelope is discarded.
Trigger
Instant
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Envelope Resent
Triggers when an envelope is resent.
Trigger
Instant
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Envelope Voided
Triggers when an envelope is voided.
Trigger
Instant
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Identity Verification Pending
Triggers when a signer completed the identity verification process for an eIDAS-compliant Qualified Electronic Signature (QES), but the result is still pending.
Trigger
Instant
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New Folder
Triggers when a new folder is created.
Trigger
Scheduled
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Recipient Autoresponded
Triggers when a recipient’s email account sent an automated response to an envelope notification.
Trigger
Instant
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Recipient Declined
Triggers when a recipient declined to sign.
Trigger
Instant
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Recipient Delivered
Triggers when a recipient viewed the documents through the DocuSign signing website. This event does not signify email or SMS delivery of an envelope.
Trigger
Instant
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Recipient Reassigned
Triggers when a recipient reassigned an envelope.
Trigger
Instant
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Recipient Sent
Triggers when a notification that it's their turn to sign was sent to the recipient.
Trigger
Instant
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SMS Opt-Out
Triggers when a recipient opted out of receiving SMS notifications for an envelope.
Trigger
Instant
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Template Deleted
Triggers when a template is deleted.
Trigger
Instant
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- Bulk List ID
  Required
- Role Name
  Required
- Name
  Required
- Email
  Required
Action
Write
- List Name
  Required
- Role Name
  Required
- Name
  Required
- Email
  Required
Action
Write
- Template Name
  Required
- Description
- Email Subject
- Email Blurb
- Document
- Document Name
- Recipient Type
- Delivery Method
- Email
- Phone Number
- Recipient Name
- Role Name
  Required
Action
Write
- Brand ID
- Email Subject
- Email Blurb
Action
Write
- Envelope ID
  Required
Action
Write
- Template
  Required
Action
Write
- Template
  Required
- Email Subject
- Email Blurb
- Recipient Email
- Recipient Name
- Recipient Role
Action
Write
- Template
  Required
- Template Name
  Required
- Description
- Email Subject
- Email Blurb
- Document
- Document Name
- Recipient Type
- Delivery Method
- Email
- Phone Number
- Recipient Name
- Role Name
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Additional Request Headers
- Body
Action
Write
- JQL
- Order_by
Trigger
Scheduled
Try It
- Info
- Jira Cloud Site
  Required
- Email
- Jira API Token
  Required
- Projects to Trigger On
Trigger
Instant
Try It
- Issue
  Required
- Attachment
  Required
Action
Write
- First Issue
  Required
- Link Type
  Required
- Second Issue
  Required
Action
Write
- Format_info
- Project
Action
Write
- Format_info
- Issue
  Required
- Status
Action
Write
- Project
- List Name
  Required
Action
Search
- JQL
Action
Search
- Search by Parameter
  Required
Action
Search
- Summary
- Key
- Format_info
- Project
Action
Search or write

Learn how to automate Docusign on the Zapier blog

Learn how to automate Jira Software Cloud on the Zapier blog

About Docusign

Docusign is an electronic signature technology and digital transaction management service for facilitating electronic exchanges of signed documents.

Learn more Help

Related categories

Signatures

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About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Learn more Help

Related categories

Project Management

Connect Docusign and Jira Software Cloud to unlock the power of automation

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Set up your first integration

Create Jira Software Cloud issues for newly completed DocuSign envelopes

Create Jira Software Cloud issues for new DocuSign folders to streamline tracking and management

Create DocuSign signature requests for new Jira Software Cloud issues via jql

Generate DocuSign signature requests for updated Jira Software Cloud issues

Update comments in Jira Software Cloud issues when envelope status is updated in Docusign

Create Jira Software Cloud issues for newly completed DocuSign envelopes

Create Jira Software Cloud issues for new DocuSign folders to streamline tracking and management

Create DocuSign signature requests for new Jira Software Cloud issues via jql

Generate DocuSign signature requests for updated Jira Software Cloud issues

Update comments in Jira Software Cloud issues when envelope status is updated in Docusign

How Zapier works

Select a trigger from Docusign

Setup an action from Jira Software Cloud

That’s it! You just connected Docusign to Jira Software Cloud

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Make work flow with AI

Frequently Asked Questions about Docusign + Jira Software Cloud integrations

Connect Docusign and Jira Software Cloud to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Supported triggers and actions

Learn how to automate Docusign on the Zapier blog

5 ways to automate DocuSign with Zapier

Learn how to automate Jira Software Cloud on the Zapier blog

How to use OpenAI to add acceptance criteria to product issues

Connect Docusign to Jira Software Cloud on the world's largest no-code automation platform