Integrate Docusign with Qualtrics to automate your work
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Frequently Asked Questions about Docusign + Qualtrics integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Docusign and Qualtrics
What is required to integrate DocuSign with Qualtrics?
To integrate DocuSign with Qualtrics, you need an active account with both platforms and API access for each. In our Zapier interface, you'll use triggers like 'New Survey' in Qualtrics and actions like 'Send Signature Request' in DocuSign to set up your integration.
Can I trigger a survey in Qualtrics when a document is signed in DocuSign?
Yes, using our platform, you can set up a trigger for when a document status is updated in DocuSign and follow it with an action to distribute a survey through Qualtrics.
Is it possible to update contact information in Qualtrics based on data from completed documents in DocuSign?
Certainly! We allow you to use triggers like 'Completed Document' from DocuSign and follow it with the 'Update Contact' action in Qualtrics. This ensures all data is synced and up-to-date.
How does the integration handle errors or failures between DocuSign and Qualtrics?
Our system closely monitors interactions between triggers like 'New Document' from DocuSign and actions such as 'Create Response Record' in Qualtrics to ensure smooth operation. If an error occurs, we provide detailed logs for troubleshooting.
Can I automate reminders for unsigned documents linked to survey responses?
Yes, by using our automation, if a survey response meets certain conditions, you can trigger an email reminder action for unsigned documents via DocuSign.
Are there limitations on the number of documents or surveys that can be processed through this integration?
As part of our service plan specifics, limitations may apply based on your subscription tier. However, generally speaking, users are able to process multiple documents and surveys concurrently within their plan's constraints.
What level of customization is available when linking DocuSign fields with survey questions in Qualtrics?
The integration supports extensive field mapping capabilities. You can customize how data fields from a completed document trigger updates or actions within your surveys in Qualtrics.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Status
- Add certificate of completion?
- Download form data?
Try It- Brand ID
- Email Subject
- Email Body
- Apply template ID?
- Email Subject
- Email Body
- Recipient Email
- Recipient Name
- Recipient Role
- SurveyRequired
Try It
- New Folder
Triggers when a new folder is created.
Try It - Template ID
- Brand ID
- Email Subject
- Email Body
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
- Mailing ListRequired
- ContactFirstName
- ContactLastName
- ContactEmailAddress
- PhoneNumber
- EmbeddedData
- External Reference