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How Zapier works

Zapier makes it easy to integrate Docusign with Smartsheet - no code necessary. See how you can get setup in minutes.

Select a trigger from Docusign

A trigger is an event that starts your Zap and runs the workflow. For example, with Docusign, a trigger could be "Envelope Status Updated."
A trigger is the event that kicks off your automated workflow.

Setup an action from Smartsheet

An action is what takes place after the automation is triggered. For example, with Smartsheet, the action could be "Create Workspace."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Docusign to Smartsheet

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Docusign to Smartsheet integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Docusign + Smartsheet integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Docusign and Smartsheet

How do I connect Docusign with Smartsheet using Zapier?

To connect Docusign with Smartsheet, start by creating a Zap in your Zapier account. In the Zap editor, choose Docusign as the trigger app and authenticate your account. Then, select a specific trigger event such as 'Envelope Sent' or 'Document Signed'. For the action app, choose Smartsheet and then specify what action should happen, like 'Add Row' or 'Update Row'. Authenticate your Smartsheet account to complete the integration.

What triggers are available in Docusign for initiating actions in Smartsheet?

Available triggers for Docusign include events such as 'Envelope Sent', 'Envelope Completed', and 'Document Signed'. Once a trigger occurs in Docusign, it can initiate various actions in Smartsheet like creating new rows or updating existing ones.

Can I update a row in Smartsheet when a document is signed in Docusign?

Yes, you can set up an integration where signing a document in Docusign triggers an action to update a specific row in your Smartsheet. Use the trigger event from Docusign like 'Document Signed' and map it to the 'Update Row' action in Smartsheet within Zapier.

How do we handle errors during integration between Docusign and Smartsheet?

Errors during integration usually occur due to authentication issues or incorrect field mapping. Make sure that all accounts are authenticated properly within Zapier and that fields between Docusign and Smartsheet are correctly mapped. You can view error logs on your dashboard for troubleshooting.

Is it possible to add attachments from Docusign envelopes into Smartsheet rows?

Currently, attaching files directly from Docusign envelopes into Smartsheet rows via Zapier isn't supported. However, you can use other services or scripts to download attachments locally before adding them manually into Smartsheet.

Are there any limitations on data fields when integrating between these two applications?

While integrating, ensure that the fields being mapped between Docusign and Smartsheet are compatible with each other; mismatched data types may cause errors. For custom fields especially, check if they match the field-type requirements of both applications.

Can multiple actions be triggered in Smartsheet from one Docusign event?

Yes, a single event like 'Envelope Completed' in Docusign can trigger multiple actions within the same workflow setup on our platform - such as adding a row and sending an alert simultaneously within your connected applications.

Connect Docusign and Smartsheet to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
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Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Status
    • Add certificate of completion?
    • Download form data?
    Trigger
    Scheduled
    Try It
    • Brand ID
    • Email Subject
    • Email Body
    Action
    Write
    • Apply template ID?
    • Email Subject
    • Email Body
    • Recipient Email
    • Recipient Name
    • Recipient Role
    Action
    Write
    • Choose a Sheet
      Required
    Trigger
    Scheduled
    Try It
  • Docusign triggers, actions, and search
    New Folder

    Triggers when a new folder is created.

    Trigger
    Scheduled
    Try It
    • Template ID
    • Brand ID
    • Email Subject
    • Email Body
    Action
    Write
    • HTTP Method
      Required
    • URL
      Required
    • Query String Parameters
    • Headers
    • Additional Request Headers
    • Body
    Action
    Write
    • Choose a Sheet
      Required
    Trigger
    Scheduled
    Try It

Learn how to automate Docusign on the Zapier blog

Learn how to automate Smartsheet on the Zapier blog

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About Docusign
Docusign is an electronic signature technology and digital transaction management service for facilitating electronic exchanges of signed documents.
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    About Smartsheet
    Smartsheet is a leading cloud-based platform for work execution, enabling teams and organizations to plan, capture, manage, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
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