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Frequently Asked Questions about Docusign + Smartsheet integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Docusign and Smartsheet
How do I connect Docusign with Smartsheet using Zapier?
To connect Docusign with Smartsheet, start by creating a Zap in your Zapier account. In the Zap editor, choose Docusign as the trigger app and authenticate your account. Then, select a specific trigger event such as 'Envelope Sent' or 'Document Signed'. For the action app, choose Smartsheet and then specify what action should happen, like 'Add Row' or 'Update Row'. Authenticate your Smartsheet account to complete the integration.
What triggers are available in Docusign for initiating actions in Smartsheet?
Available triggers for Docusign include events such as 'Envelope Sent', 'Envelope Completed', and 'Document Signed'. Once a trigger occurs in Docusign, it can initiate various actions in Smartsheet like creating new rows or updating existing ones.
Can I update a row in Smartsheet when a document is signed in Docusign?
Yes, you can set up an integration where signing a document in Docusign triggers an action to update a specific row in your Smartsheet. Use the trigger event from Docusign like 'Document Signed' and map it to the 'Update Row' action in Smartsheet within Zapier.
How do we handle errors during integration between Docusign and Smartsheet?
Errors during integration usually occur due to authentication issues or incorrect field mapping. Make sure that all accounts are authenticated properly within Zapier and that fields between Docusign and Smartsheet are correctly mapped. You can view error logs on your dashboard for troubleshooting.
Is it possible to add attachments from Docusign envelopes into Smartsheet rows?
Currently, attaching files directly from Docusign envelopes into Smartsheet rows via Zapier isn't supported. However, you can use other services or scripts to download attachments locally before adding them manually into Smartsheet.
Are there any limitations on data fields when integrating between these two applications?
While integrating, ensure that the fields being mapped between Docusign and Smartsheet are compatible with each other; mismatched data types may cause errors. For custom fields especially, check if they match the field-type requirements of both applications.
Can multiple actions be triggered in Smartsheet from one Docusign event?
Yes, a single event like 'Envelope Completed' in Docusign can trigger multiple actions within the same workflow setup on our platform - such as adding a row and sending an alert simultaneously within your connected applications.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.