Respond to DreamApply forgotten applicants by initiating phone calls with Twilio
When a request to be forgotten is made by an applicant in DreamApply, this workflow ensures a phone call is promptly made via Twilio. It streamlines your communication process, ensuring no applicant's request goes unnoticed, preserving your reputation for responsiveness and respect for data privacy.
When a request to be forgotten is made by an applicant in DreamApply, this workflow ensures a phone call is promptly made via Twilio. It streamlines your communication process, ensuring no applicant's request goes unnoticed, preserving your reputation for responsiveness and respect for data privacy.
- When this happens...Applicant Requested to Be Forgotten
Triggers when an applicant presses the button to request their data to be removed from the system, according to the GDPR right to be forgotten.
- automatically do this!Call Phone
Call a number or numbers and say a message.
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Applicant Registered
Triggers when a new applicant has registered (on their own). This is separate from an applicant being imported or entered by an advisor/agent.
Try ItFlag
Try ItApplication Was Submitted
Triggers when an application is submitted for the first time. Note that there is a separate trigger for re-submitted applications.
Try ItInvoice Was Collected
Triggers when an invoice was marked as fully paid. This can happen when the applicant makes a payment using a payment gateway (PayPal, Flywire, Mollie, Authorize.net, Simplepay or others) or when the admissions administrator or accountant manually marks the invoice as paid.
Try It
Applicant Requested to Be Forgotten
Triggers when an applicant presses the button to request their data to be removed from the system, according to the GDPR right to be forgotten.
Try ItApplication Was Re-Submitted
Triggers when an application is re-submitted (after being submitted and reopened before). This may trigger multiple times as applications can be reopened and re-submitted by applicants at will. Note that there is a separate trigger for catching just the first-time submitted applications.
Try ItFlag
Try ItInvoice Was Issued
Triggers when a new invoice is issued. This can happen automatically using the rules engine or the API, but often invoices are also issued manually by the admissions administrator.
Try It