Drift + Productboard
Add newly-closed Drift conversations to Productboard as notes
If your team collects feedback through conversations with leads and customers in Drift, try bringing your Drift conversations into productboard, where your product team can take action on the feedback. This Zapier integration automatically creates a note in productboard for every relevant Drift conversation. That way, your product managers can look at a single tool to look at feedback and make improvements.
If your team collects feedback through conversations with leads and customers in Drift, try bringing your Drift conversations into productboard, where your product team can take action on the feedback. This Zapier integration automatically creates a note in productboard for every relevant Drift conversation. That way, your product managers can look at a single tool to look at feedback and make improvements.
- When this happens...Conversation Pushed
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
- automatically do this!Create Note
Triggers when a new note is created.
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Conversation Manual Push
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Try ItNew Lead
Triggers when an email address is collected from a lead.
Try ItNew Message
Triggers each time a new message in a conversation is received.
Try ItUser Reached Goal
Triggers when a User has hit a goal within a playbook.
Try It
Conversation Pushed
Triggers when a conversation is ready for consumption by third-party systems. This can occur in the following situations: - A conversation has not been active for a specified period of time (customizable by each organization) - A conversation had its status changed to 'closed' - A conversation was manually push to third-parties by a user.
Try ItNew Conversation
Triggers when a conversation is started.
Try ItNew Contact
Triggers when a new contact is created through drift.identify. Unless specified by the Drift team, use the "new lead" trigger.
Try ItLead StageRequired
Try It
