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Frequently Asked Questions about Drip + Salesforce integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Drip and Salesforce
How do I integrate Drip with Salesforce?
To integrate Drip with Salesforce, you need to set up the connection through our platform. Start by navigating to the integrations section in your account, find Salesforce and follow the step-by-step guide, which includes authenticating your Salesforce account and defining triggers such as 'New Subscriber' or actions like 'Add Lead'.
Can I automatically add new Drip subscribers to Salesforce?
Yes, you can set a trigger in Drip for new subscribers and an action in Salesforce to add them as leads. This is easily set up during the integration process on our platform.
What happens if a contact unsubscribes from my Drip account?
When a contact unsubscribes from your Drip emails, you can configure an action in Salesforce to update the lead status or remove them entirely from your CRM list. Ensure this setting is part of your integration workflow.
Is it possible to update existing contacts in Salesforce when their information changes in Drip?
Absolutely, when there are updates to subscriber information in Drip, such as email or phone numbers, you can automate updates in Salesforce through our integration triggered actions.
How do I handle duplicate entries when syncing between Drip and Salesforce?
Our integration allows you to set rules for handling duplicates. You can choose whether to merge duplicates based on criteria such as email address or simply skip creation of a duplicate entry.
Can we trigger a campaign in Drip based off an event happening in Salesforce?
Yes, we support reverse triggers where an event like 'New Opportunity' or 'Lead Conversion' in Salesforce starts a specific email campaign or sequence in Drip.
What kind of data synchronization latency should I expect between Drip and Salesforce?
Generally, synchronization between Drip and Salesforce happens almost instantaneously but might vary slightly depending on server loads at any given time. Rest assured that we strive for minimal latency.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.