Duda + Zendesk

Create Zendesk tickets from new Duda form submissions

Use this Zapier template to add Zendesk tickets from clients when they submit new Duda forms.

When this happens...
New Form Response
Triggers when a new form response is submitted (available for Team plan and up)
TriggerInstant
automatically do this!
Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
ActionWrite

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Supported triggers and actions

- Site DomainRequired
Trigger
Instant
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- Site Domain (Leave empty for all sites)
Trigger
Instant
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- Site DomainRequired
Trigger
Instant
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- Site DomainRequired
Trigger
Instant
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- Account NameRequired
- Email
- First Name
- Last Name
- Site to assign to the client
- Site Permissions (Leave empty to grant default permissions)
Action
Write

- Site NameRequired
- Publish to live site
- Upload images to Duda
- Business name
- Business phone
- Business email
- Business logo
- Business overview
- Business services
- Business about us
- Facebook account
- Twitter account
- Youtube account
- Your Yelp account
- Foursquare account
- Linkedin account
- Instagram account
- Pinterest account
- Vimeo account
- Rss url
- Reddit account
- TripAdvisor account
- Snapchat account
- Location name
- Zip code
- Street address
- State or Region
- City
- Country
Action
Write
New Group
Triggers when a new group is created.
Trigger
Scheduled
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- Organization
Trigger
Scheduled
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New Organization
Triggers when a new organization is created.
Trigger
Scheduled
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- Organization
Trigger
Scheduled
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New View
Triggers when a new view is created.
Trigger
Scheduled
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- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Write
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- TicketRequired
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- OrganizationRequired
- Name
- Details
- Notes
- Tags
- Domain Names
- External Id
- Shared Tickets
- Shared Comments
Action
Write
- UserRequired
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Type
Action
Search
- Ticket IdRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
- NameRequired
- Details
- Notes
- Tags
- Domain Names
- External Id
- Group Id
- Shared Tickets
- Shared Comments
Action
Search or write

New or Updated Site Comment
Triggers when a site comment is created or updated (available for Team plan and up)
Trigger
Instant
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- Site DomainRequired
Trigger
Instant
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- Site DomainRequired
- Product event typeRequired
Trigger
Instant
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- Site NameRequired
- TitleRequired
- DescriptionRequired
- contentRequired
- Author
- Thumbnail
- Main Image
Action
Write
- Site DomainRequired
- Collection NameRequired
- Upload images to Duda
- Publish site
Action
Write
- Template IDRequired
- Site Language
- External UID
- Business Name
- Business Email
- Business Phone Number
- Business Address Country
- Business Address City
- Business Address State
- Business Address Street
- Business Address Zip Code
- Site SEO Image
- Site SEO Title
- Site SEO Description
Action
Write
- ViewRequired
Trigger
Scheduled
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- Tags
Trigger
Instant
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- Ticket (Required for non-admins)
Trigger
Scheduled
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New User
Triggers when a new user is created.
Trigger
Scheduled
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- UserRequired
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- CommentRequired
- Should the comment be public?
- FileRequired
Action
Write
- TicketRequired
- TagsRequired
Action
Write
- TicketRequired
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Write
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- QueryRequired
Action
Search
- Info
- Type
- SubjectRequired
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/DescriptionRequired
- Should the first Comment be public?
- Tags
- Status
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Search or write
- QueryRequired
- NameRequired
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External Id
- Verified
Action
Search or write