Easyship + Zendesk

Create Zendesk users from new Easyship shipping labels

When a label is generated, create a new record of this customer in Zendesk to help serve them better. You can pass details such as products ordered, expected delivery date and expected import duties to help serve them better if they inquire.

When a label is generated, create a new record of this customer in Zendesk to help serve them better. You can pass details such as products ordered, expected delivery date and expected import duties to help serve them better if they inquire.

  1. When this happens...
    EasyshipEasyship
    New Shipping Label

    Triggers when a new shipping label is paid & generated. Provides documentation & tracking information.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

  • Easyship triggers, actions, and search

    Shipment Delivered

    Triggers when a shipment is delivered to recipient.

    Trigger
    Scheduled
    Try It
  • Easyship triggers, actions, and search

    New Shipping Label

    Triggers when a new shipping label is paid & generated. Provides documentation & tracking information.

    Trigger
    Scheduled
    Try It
    • Platform Name

    • Platform Order Number

    • Taxes & Duties Paid By

    • Is Insured?

    • Recipient CountryRequired

    • Recipient CityRequired

    • Recipient Zip/Postal Code

    • Recipient State

    • Receiver's NameRequired

    • Recipients Company Name

    • Recipient Address Line 1Required

    • Recipient Address Line 2

    • Recipient Phone NumberRequired

    • Recipient Email Address

    • Recipient Tax ID

    • Order Notes

    • Item descriptionRequired

    • SKURequired

    • Weight

    • Height

    • Width

    • Length

    • CategoryRequired

    • CurrencyRequired

    • Declared Customs ValueRequired

    • QuantityRequired

    • Total Weight

    • Box Height

    • Box Width

    • Box Length

    Action
    Write
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
  • Easyship triggers, actions, and search

    Shipment In-Transit

    Triggers when a shipment is handed over to a courier and is in-transit.

    Trigger
    Scheduled
    Try It
    • Delivery Status

    • Pickup Status

    Trigger
    Scheduled
    Try It
    • Easyship Shipment IDRequired

    • Label Size

    • Commercial Invoice

    • Packing Slip

    Action
    Search
    • ViewRequired

    Trigger
    Scheduled
    Try It
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easyship logo

About Easyship

Easyship is a shipping platform that allows eCommerce merchants to connect to 250+ courier solutions to help them grow internationally
Learn more

Related categories

  • eCommerce
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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