Email Parser by Zapier + Help Scout
Create Help Scout conversations from parsed emails
Handle your customer's concerns immediately by creating new conversations from customers in Help Scout from parsed emails. Set it up, and the email parser will extract information from the emails you forward to it, and create new conversations from customers in Help Scout. It's a simple way to pull data out of your hand-made forms on your website, and turn them into customer interaction. Zapier can list their original message to you as a Help Scout conversation, giving you a seamless way to go through your form and email contacts together.
Handle your customer's concerns immediately by creating new conversations from customers in Help Scout from parsed emails. Set it up, and the email parser will extract information from the emails you forward to it, and create new conversations from customers in Help Scout. It's a simple way to pull data out of your hand-made forms on your website, and turn them into customer interaction. Zapier can list their original message to you as a Help Scout conversation, giving you a seamless way to go through your form and email contacts together.
- When this happens...New Email
Triggers when a mailbox gets a new email. Don't forget to set up your parser mailboxes at https://parser.zapier.com/.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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MailboxRequired
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
New Mailbox
Triggers when a new mailbox is added.
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
