Email Parser by Zapier + Zendesk

Create Zendesk tickets for new emails in a specific mailbox

When you have new emails in a specific mailbox, you may need to pass the details to your ticketing tool for further follow up. This integration makes it easy by creating a ticket in Zendesk when there is a new email in a specific mailbox. You won't have to create tickets by copying and pasting out of an email again.

When you have new emails in a specific mailbox, you may need to pass the details to your ticketing tool for further follow up. This integration makes it easy by creating a ticket in Zendesk when there is a new email in a specific mailbox. You won't have to create tickets by copying and pasting out of an email again.

  1. When this happens...
    Email Parser by ZapierEmail Parser by Zapier
    New Email

    Triggers when a mailbox gets a new email. Don't forget to set up your parser mailboxes at https://parser.zapier.com/.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
    • MailboxRequired

    Trigger
    Instant
    Try It
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
  • Email Parser by Zapier triggers, actions, and search

    New Mailbox

    Triggers when a new mailbox is added.

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
email-parser logo
email-parser logo

About Email Parser by Zapier

Send emails to your custom "@robot.zapier.com" address and extract any data! Visit http://parser.zapier.com/ for more information!
Learn more

Related categories

  • Email
  • Zapier
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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