Create Zendesk tickets for new emails in a specific mailbox
When you have new emails in a specific mailbox, you may need to pass the details to your ticketing tool for further follow up. This integration makes it easy by creating a ticket in Zendesk when there is a new email in a specific mailbox. You won't have to create tickets by copying and pasting out of an email again.
When you have new emails in a specific mailbox, you may need to pass the details to your ticketing tool for further follow up. This integration makes it easy by creating a ticket in Zendesk when there is a new email in a specific mailbox. You won't have to create tickets by copying and pasting out of an email again.
- When this happens...New Email
Triggers when a mailbox gets a new email. Don't forget to set up your parser mailboxes at https://parser.zapier.com/.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
- Free forever for core features
- 14 day trial for premium features & apps