Don't see your Page listed below? You were probably granted admin access after you added your Facebook Business Account to Zapier. [Re-add your account](https://zapier.com/app/settings/authorizations?highlightedApi=FacebookMessengerAPI) to view it below.

Note that you can only respond within 24 hours of a message sent by a user.

Page-Scoped User ID (PSID). This can be retrieved using the `New Message sent to Page` trigger.

Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.

Facebook Messenger

Customize the private email address associated with your mailbox. Be sure to use lowercase and numbers only. Just forward emails to this address to trigger this Zap. *Want to receive to your own email address? Try Mailgun, IMAP, Mandrill, or Gmail instead.*

In order to trigger when emails are opened, this must be paired with a separate Zap using the **Send Outbound Email** action, with the **Enable Read Receipts?** field set to `True`.

To test with a live email, send an email to yourself using your **Send Outbound Email** action (with read receipts enabled) and open it, then test this trigger immediately for samples. If you don't need to test with live data, click Skip Test to use static test data.

**Trial or Free Zapier plan:**

 - Emails sent during [testing](https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps "https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps") are sent to the [Zapier account email address](https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address "https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address"). Once published, emails go to the intended recipients (To, CC, BCC).
 - You can send a maximum of 5 emails per account per day.

**Paid Zapier plan:**

 - You can send a maximum of 10 emails per account per hour.

Can be a comma separated list of emails. Limited to 5.

You can place HTML in here and we will send it as is. If this is plain text, we will try to convert it to some very basic HTML for greater client compatibility.

A file object to be attached to the email. Plain text content will converted into a txt file and attached. Please note, if the file is over ~10mb or so, you should explore using other email sending techniques (like Gmail or SMTP).

This will be your "display name" when sending. *Want to send from your own email address? Try Mailgun, IMAP, Mandrill or Gmail apps instead.*

Specify a reply address other than your own.

Set this to "yes" if your emails are received without line breaks or spacing.

Want to be notified when this email is opened? Set this to to `True` and set up a Zap using the `New Read Receipt` trigger.

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)

Have direct access to your own email servers? Check out our IMAP and SMTP services!

Email by Zapier

If you're looking for a new way to alert yourself or your team of incoming Facebook Page messages, without the pain of logging on every day, this Zap can help. Once this integration is in place, a custom email will be sent whenever your business page receives a message. This gives you an easy way to track customer inquiries with no extra work.

Email by Zapier + Facebook Messenger

Send emails for new Facebook Page messages

Supported triggers and actions

New Message Sent to Page

New Inbound Email

Send Outbound Email

Send Message From Page

New Read Receipt

About Email by Zapier

Related categories

About Facebook Messenger

Related categories

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