Email by Zapier + Freshservice
Create new tickets in Freshservice for new inbound emails
Setting up a dedicated email address is an easy way to gather reports on software issues. Adding those tickets from there to Freshservice, though, is a pain. With this Zap, you can add tickets in Freshservice automatically each time an email hits your inbox, carrying over all of the details in the email as well. Stop monitoring this inbox and manually adding tickets, and start resolving them.
Setting up a dedicated email address is an easy way to gather reports on software issues. Adding those tickets from there to Freshservice, though, is a pain. With this Zap, you can add tickets in Freshservice automatically each time an email hits your inbox, carrying over all of the details in the email as well. Stop monitoring this inbox and manually adding tickets, and start resolving them.
- When this happens...New Inbound Email
Triggers when an email is forwarded to your own custom zapiermail.com address.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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New Inbound Email
Triggers when an email is forwarded to your own custom
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Free Test Limitation
ToRequired
SubjectRequired
Body (HTML or Plain)Required
Attachment
From Name
Reply To
Cc
Bcc
Force Linebreaks?
Enable read receipts?
New User
Triggers when a new User is created.
Try ItUpdate User
Triggers when a user is updated.
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