Email by Zapier + Freshservice

Create new tickets in Freshservice for new inbound emails

Setting up a dedicated email address is an easy way to gather reports on software issues. Adding those tickets from there to Freshservice, though, is a pain. With this Zap, you can add tickets in Freshservice automatically each time an email hits your inbox, carrying over all of the details in the email as well. Stop monitoring this inbox and manually adding tickets, and start resolving them.

Setting up a dedicated email address is an easy way to gather reports on software issues. Adding those tickets from there to Freshservice, though, is a pain. With this Zap, you can add tickets in Freshservice automatically each time an email hits your inbox, carrying over all of the details in the email as well. Stop monitoring this inbox and manually adding tickets, and start resolving them.

  1. When this happens...
    Email by ZapierEmail by Zapier
    New Inbound Email

    Triggers when an email is forwarded to your own custom zapiermail.com address.

    TriggerInstant
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
email logo
email logo

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
Learn moreHelp

Related categories

  • Email
  • Zapier
freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
Help

Related categories

  • Server Monitoring