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Frequently Asked Questions about Email by Zapier + Perfex CRM integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Email by Zapier and Perfex CRM
How do I set up the integration between Email by Zapier and Perfex CRM?
To set up the integration, you need to connect your Email by Zapier account to Perfex CRM through a zap. You'll configure triggers such as 'New Email Received' in Email by Zapier and actions like 'Create Lead' in Perfex CRM.
Can I automate email responses using this integration?
Yes, you can set up a zap with a trigger like 'New Lead in Perfex CRM' and an action 'Send Outbound Email' via Email by Zapier to automate email responses.
What are some common use cases for this integration?
Common use cases include automatically creating contacts in Perfex CRM when a new email is received or sending an acknowledgment email when a project is updated in Perfex.
Is it possible to track email interactions within Perfex CRM using this integration?
While direct tracking isn't available, you can use the action ‘Add Note’ in Perfex CRM whenever an email related to a specific lead or client is received or sent using the integration.
How can I customize the emails sent through this integration?
You can customize emails by setting specific conditions within your zap. For instance, you can decide what template to use or include dynamic fields from triggers such as ‘New Invoice in Perfex CRM’.
What happens if an email fails to send through Zapier?
If an email fails to send, check your zap history for detailed logs. We provide information on what caused the error so you can address any issues promptly.
Are there any limitations I should be aware of when integrating these two services?
One limitation is that bulk actions may not be supported due to API limitations. Each zap typically handles one trigger-event and one-action pair at a time.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Inbound Email
Triggers when an email is forwarded to your own custom
Try It - Zap_id
- Free_test_limitation
- ToRequired
- SubjectRequired
- Body (HTML or Plain)Required
- Attachment
- From_name
- Reply_to
- Cc
- Bcc
- Force Linebreaks?
- Enable read receipts?
- New Customer
Triggers when a new customer is created.
Try It - New Invoice
Triggers when a new invoice is created.
Try It