ExpertTexting + Help Scout
Receive ExpertTexting SMS notifications for new Help Scout conversations
With this Zapier template, you will receive a SMS notification via ExpertTexting for every new conversation created in Help Scout. This will help you keep track of customer support needs easily!
With this Zapier template, you will receive a SMS notification via ExpertTexting for every new conversation created in Help Scout. This will help you keep track of customer support needs easily!
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Send SMS
Creates a new SMS request to ExpertTexting.
- Free forever for core features
- 14 day trial for premium features & apps
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
About ExpertTexting
ExpertTexting is a SMS platform to send and receive SMS to more than 200 countries globally.
Related categories
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
