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Frequently Asked Questions about OnceHub + Facebook Conversions integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with OnceHub and Facebook Conversions
How do I set up the integration between OnceHub and Facebook Conversions?
To set up the integration between OnceHub and Facebook Conversions, you need to use a third-party automation tool like Zapier. First, log into your Zapier account and connect both OnceHub and Facebook Conversions by providing the necessary authentication details. Choose a trigger event in OnceHub, such as 'New Booking' or 'Booking Canceled', and an action in Facebook Conversions like 'Create Conversion Event'. Follow the prompts to map fields accordingly.
What triggers are available for OnceHub in this integration?
In the integration with Facebook Conversions, common triggers from OnceHub include events like 'New Booking', 'Booking Updated', or 'Booking Canceled'. These triggers initiate actions in Facebook Conversions when specific conditions are met, allowing for seamless data transfer.
Can I customize what data is sent from OnceHub to Facebook Conversions?
Yes, you can customize which data fields are sent from OnceHub to Facebook Conversions. During the setup in Zapier, you have the flexibility to map specific data fields from a OnceHub event that corresponds with those required by a conversion action on Facebook.
Why is my booking information not showing up in Facebook Conversions?
If your booking information is not appearing in Facebook Conversions, ensure that your integration setup was completed correctly. Check if the correct trigger and action pair are selected and make sure that Zapier is active and hasn't encountered any errors during execution.
How often does Zapier check for new bookings from OnceHub?
Zapier's polling interval for checking new bookings from OnceHub depends on your service plan. For free accounts, it typically checks every 15 minutes, whereas premium accounts may have shorter intervals.
Is it possible to update an existing conversion event on Facebook using data from a changed booking in OnceHub?
Yes, it's possible to update an existing conversion event if there's a change in booking details within OnceHub. Set up your workflow so that when a booking is updated (trigger), corresponding fields update the conversion event (action) on Facebook through Zapier.
What should I do if I've exceeded rate limits on either app during integrations?
If you've exceeded rate limits while integrating with either app, consider optimizing how frequently triggers are fired. You may need to increase limits via subscription upgrades or adjust workflows to avoid hitting these limits frequently by batching operations where possible.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Contact Captured
Triggers when a contact is captured
Try It - Contact Updated
Triggers when a captured contact is updated
Try It - Conversation Abandoned
Triggers when a chatbot conversation is abandoned by a website visitor.
Try It - Conversation Started
Triggers when a website visitor starts interacting with your chatbot.
Try It
- Contact Lifecycle Event
Triggers when a contact is captured or updated
Try It - Conversation Lifecycle Event
Triggers when the status of a conversation is changed to “Reached-out”, “Started”, “Closed”, or “Abandoned”.
Try It - Conversation Closed
Triggers when a chatbot conversation reaches its end, or when a website visitor engages with a new chatbot.
Try It - Booking Lifecycle Event
Triggers when the status of a booking is changed to “Scheduled”, “Rescheduled”, “Canceled”, “Completed”, or “No-show”.
Try It