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Frequently Asked Questions about Facebook Lead Ads + Keap integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Lead Ads and Keap
How do I connect Facebook Lead Ads to Keap using Zapier?
To connect Facebook Lead Ads to Keap, you'll need access to both accounts and a Zapier account. First, create a new Zap and choose Facebook Lead Ads as your trigger app. Set up the trigger by selecting the specific lead form you want to use. Next, choose Keap as your action app and set up the action you want, like creating or updating a contact. Sign in to all necessary accounts when prompted, and allow permissions for Zapier to access them.
What triggers are available for Facebook Lead Ads in Zapier?
In Zapier, the primary trigger available for Facebook Lead Ads is the 'New Lead' trigger. This trigger fires every time someone fills out one of your specified lead forms on Facebook, allowing you to automatically initiate actions within Keap or other apps connected through Zapier.
Can I use existing lists in Keap when importing leads from Facebook?
Yes, during the setup of your Zap, when you choose your action app as Keap, you can select an existing list within Keap where you wish new leads from your Facebook ad campaign to be added. This involves mapping the appropriate fields from your lead form responses into your chosen list so that all relevant information is correctly captured.
What happens if a lead’s information changes on Facebook after it has been sent to Keap?
If a lead’s information gets updated on Facebook after it's already been transferred to Keap through our integration with Zapier, this change will not be automatically reflected in Keap unless you've set up additional Zaps or workflows that handle updates separately.
How do I handle duplicate leads when sending data from Facebook Lead Ads to Keap?
You can manage duplicate leads by setting up filters within your Zaps or using Keap's built-in deduplication features. Within the Zap setup process, specify conditions under which data should not be sent if it matches existing entries in your system.
Is it possible to segment incoming leads based on their answers in my lead form?
Yes, during the creation of your Zap between Facebook Lead Ads and Keap, you can use conditional logic within Zapier to segment leads based on their responses. By setting specific filters or paths related to various answers provided by leads in their forms, different actions can be triggered accordingly in Keap.
Are there any limitations when integrating Facebook Lead Ads with Keap via Zapier?
While integrating through our platform provides flexibility and automation, there are some limitations such as API call limits which might restrict data volume transfers at peak times. Also note that some custom fields or specific extensions might require additional configuration workarounds within both apps.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.