Connect Facebook Lead Ads and Microsoft Dynamics 365 CRM to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Facebook Lead Ads with Microsoft Dynamics 365 CRM - no code necessary. See how you can get setup in minutes.

Select a trigger from Facebook Lead Ads

A trigger is an event that starts your Zap and runs the workflow. For example, with Facebook Lead Ads, a trigger could be "New Lead."
A trigger is the event that kicks off your automated workflow.

Setup an action from Microsoft Dynamics 365 CRM

An action is what takes place after the automation is triggered. For example, with Microsoft Dynamics 365 CRM, the action could be "Create Account."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Facebook Lead Ads to Microsoft Dynamics 365 CRM

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Facebook Lead Ads to Microsoft Dynamics 365 CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Facebook Lead Ads + Microsoft Dynamics 365 CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Facebook Lead Ads and Microsoft Dynamics 365 CRM

How can I trigger an action in Dynamics 365 CRM using Facebook Lead Ads?

When a new lead is captured through Facebook Lead Ads, our integration allows you to automatically create a new record in Microsoft Dynamics 365 CRM. This seamless transfer ensures that your sales team can follow up promptly without manual data entry.

What fields can be mapped from Facebook Lead Ads to Dynamics 365 CRM?

You can map a variety of fields such as name, email address, phone number, and any custom fields from your Facebook Lead Ads form to corresponding fields in Microsoft Dynamics 365 CRM, allowing for precise data organization.

Is it possible to update existing records in Dynamics 365 CRM with new lead information from Facebook?

Yes, our integration provides options to check for existing records based on specific criteria and update them with the latest information from the incoming Facebook lead. This helps maintain consistent and up-to-date records.

Can I set up notifications in Dynamics 365 CRM when a new lead comes in through Facebook Lead Ads?

Absolutely, you can configure workflows within Dynamics 365 CRM that send notifications or create tasks for your sales team whenever there's a new lead captured via Facebook Lead Ads. This ensures timely follow-up actions are taken.

What happens if there's an error during the data transfer from Facebook Lead Ads to Dynamics 365 CRM?

In case of an error during data transfer, we provide detailed logs and error monitoring features so you can quickly identify and resolve any issues ensuring minimal disruption to your workflow.

How frequently does the sync occur between Facebook Lead Ads and Dynamics 365 CRM?

The synchronization between Facebook Lead Ads and Microsoft Dynamics 365 CRM is real-time, meaning as soon as a lead is captured on Facebook, it's automatically pushed into your CRM system without delay.

Do I need technical skills to set up the integration between Facebook Lead Ads and Dynamics 365 CRM?

No technical skills are required for setting up this integration. Our user-friendly interface guides you through each step of the setup process, making it simple even for non-technical users to connect both platforms effortlessly.

Connect Facebook Lead Ads and Microsoft Dynamics 365 CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate Facebook Lead Ads on the Zapier blog

Learn how to automate Microsoft Dynamics 365 CRM on the Zapier blog

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About Facebook Lead Ads
Facebook lead ads make signing up for business information easy for people and more valuable for businesses. The Facebook lead ad app is useful for marketers who want to automate actions on their leads.
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    About Microsoft Dynamics 365 CRM
    Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
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