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Frequently Asked Questions about Fireflies.ai + RingCentral integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Fireflies.ai and RingCentral
How can I integrate Fireflies.ai with RingCentral?
You can integrate Fireflies.ai with RingCentral via our platform by setting up triggers and actions. Triggers on RingCentral, such as receiving a new call or voicemail, can be configured to automatically execute actions in Fireflies.ai, like creating meeting notes or transcribing conversations.
Can I automatically transcribe RingCentral calls using Fireflies.ai?
Yes, you can automate the transcription of RingCentral calls with Fireflies.ai. By setting a trigger for when a call is recorded on RingCentral, our system can initiate an action in Fireflies.ai to transcribe the audio into text automatically.
What triggers are available for RingCentral in the integration?
Triggers available for RingCentral include events such as receiving a new call, voicemail, or message. These triggers can prompt various actions within Fireflies.ai, like starting a transcription or generating meeting summaries.
What types of actions can be executed in Fireflies.ai using this integration?
Using this integration, you can perform actions like start recording and transcribing calls instantly when triggered by events from RingCentral. You could also automate note creation and store conversation logs within our platform.
Is it possible to store conversation logs from RingCentral in Fireflies.ai?
Absolutely. When you receive a call or message on RingCentral, an action can be configured to store the conversation log directly into your Fireflies.ai account as part of our automated workflows.
How does the integration handle updates if there are changes in my contacts on RingCentral?
If there's a change in your contacts on RingCentral, it can trigger an update action within our system. This ensures that your contact information remains synchronized between both platforms without manual intervention.
Can I customize what happens after a call ends in RingCentral through the integration?
Yes, you have the flexibility to customize post-call actions via our integration. For instance, once a call ends on RingCentral, you might initiate an action to summarize the meeting details or archive the content within your Fireflies.ai workspace.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
Try It- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
- TitleRequired
- Date
- Host Email
- Participant Email
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
- Call Ended
Triggers when a call has been ended.
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- Audio URL LinkRequired
- TitleRequired
- Participant Name
- Participant Email
- Participant Phone
- Meeting IdRequired
- Transcript Format
- Include Speaker Names
- Include Timestamps
- Notes List Format
- Custom Topics to Include
- Description
- ViewRequired
- Phone Number
- Extension Number
- Direction
- Recording Type
- Missed Calls Filter
- Results
- Delay By
Try It- Do Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
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