Integrate Flash (by Velora AI) with Freshdesk to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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Zapier makes it easy to integrate Flash (by Velora AI) with Freshdesk - no code necessary. See how you can get setup in minutes.

Select a trigger from Flash (by Velora AI)

A trigger is an event that starts your Zap and runs the workflow."

A trigger is the event that kicks off your automated workflow.

Setup an action from Freshdesk

An action is what takes place after the automation is triggered. For example, with Freshdesk, the action could be "Add Notes to a Ticket."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Flash (by Velora AI) to Freshdesk

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Set up your first integration

Quickly connect Flash (by Velora AI) to Freshdesk with a Zapier template.

Our most popular template

Add new tickets from FreshDesk to Flash as customer feedback
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Freshdesk + Flash (by Velora AI)

Add new tickets from FreshDesk to Flash as customer feedback

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Freshdesk + Flash (by Velora AI)

Make work flow with AI

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Connect Flash (by Velora AI) and Freshdesk to integrate crucial parts of your business

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Connect Flash (by Velora AI) and Freshdesk to unlock the power of automation

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Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Feedback
  Required
- Title
- Source
- Upvote
- Downvote
- Contact Name
- Contact Email
- Contact Handle
- Contact Handle Type
- Company Name
- Company Domain
- Feedback at
Action
Write
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
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Update Contact
Triggers when a user is updated.
Trigger
Instant
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- Name
  Required
- Description
- Notes
- Domains
Action
Write

- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Type
- Description
  Required
- Priority
- CC Emails
Action
Write

- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

- Title
- Transcript
  Required
- Source Type
  Required
Action
Write
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category Id
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category Id
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Email
  Required
Action
Search

Learn how to automate Flash (by Velora AI) on the Zapier blog

Learn how to automate Freshdesk on the Zapier blog

About Flash (by Velora AI)

Flash is an AI copilot for product and CX teams

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AI Tools

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

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