Fleep + Help Scout

Send new Help Scout conversations to Fleep

Creating an effective help desk service can be tricky, especially in bigger companies with dedicated teams for each competence area. This Zapier integration sends all new Help Scout conversations to a dedicated Fleep chat where teams can discuss and assign tasks quickly and effectively.

Creating an effective help desk service can be tricky, especially in bigger companies with dedicated teams for each competence area. This Zapier integration sends all new Help Scout conversations to a dedicated Fleep chat where teams can discuss and assign tasks quickly and effectively.

  1. When this happens...
    Help ScoutHelp Scout
    Conversation Created

    Triggers when a new conversation is created.

    TriggerInstant
  2. automatically do this!
    FleepFleep
    Send Message

    Send a new message to a Fleep conversation.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • ConversationRequired

    • CustomerRequired

    • TextRequired

    • User

    • Create as DraftRequired

    Action
    Write
fleep logo
fleep logo

About Fleep

Fleep is your own business messenger. Leave email behind and manage all conversations with your team, partners and clients in Fleep. If some of them are not Fleep users yet, you can include them in the conversation with their email address and they will receive all the messages and files as normal emails.

Related categories

  • Team Chat

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help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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