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How Zapier works

Zapier makes it easy to integrate Follow Up Boss with RingCentral - no code necessary. See how you can get setup in minutes.

Select a trigger from Follow Up Boss

A trigger is an event that starts your Zap and runs the workflow. For example, with Follow Up Boss, a trigger could be "New Appointment."
A trigger is the event that kicks off your automated workflow.

Setup an action from RingCentral

An action is what takes place after the automation is triggered. For example, with RingCentral, the action could be "Create Contact."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Follow Up Boss to RingCentral

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Follow Up Boss to RingCentral integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Follow Up Boss + RingCentral integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Follow Up Boss and RingCentral

How do I set up the integration between Follow Up Boss and RingCentral?

To set up the integration, you need to connect your Follow Up Boss and RingCentral accounts via our platform. This involves selecting Follow Up Boss as your trigger app and RingCentral as your action app. You will then configure the specific triggers, such as a new contact being added in Follow Up Boss, to initiate actions in RingCentral like sending a message or making a call.

What triggers are available for the Follow Up Boss and RingCentral integration?

The available triggers for this integration include new contact creation, updated contacts, or any custom activities from Follow Up Boss. These triggers can initiate calls, texts, or other communications within RingCentral.

Can I send a text from RingCentral when a new lead is added to Follow Up Boss?

Yes, when you integrate Follow Up Boss with RingCentral, you can configure it so that adding a new lead in Follow Up Boss automatically sends a predefined text message via RingCentral.

Is it possible to log calls from RingCentral into Follow Up Boss?

Our integration does support logging calls from RingCentral into your Follow Up Boss account. You can automate this process so that every time a call is made or received on RingCentral, it's recorded within your contact's activity timeline in Follow Up Boss.

What kind of actions can be triggered in RingCentral through this integration?

Actions that can be executed in RingCentral include sending SMS texts, making phone calls, and updating records based on triggers such as contact updates or lead additions in Follow Up Boss.

Do I need any technical skills to integrate these two platforms?

No technical skills are required. Our user-friendly interface guides you through setting up the integration by selecting triggers and corresponding actions step-by-step.

What should I do if my integration between Follow Up Boss and RingCentral isn’t working properly?

If you're experiencing issues with the integration, ensure that both your accounts are properly connected and check whether all configured triggers and actions are enabled. Our support team is also available to help troubleshoot any problems you're encountering.

Connect Follow Up Boss and RingCentral to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate Follow Up Boss on the Zapier blog

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About Follow Up Boss
Simple lead management software for real estate agents and brokers. Follow Up Boss takes all your leads and puts them in one simple system automatically. Helps you to respond fast and convert more leads into closings.
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    About RingCentral
    RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
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