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Frequently Asked Questions about Follow Up Boss + RingCentral integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Follow Up Boss and RingCentral
How do I set up the integration between Follow Up Boss and RingCentral?
To set up the integration, you need to connect your Follow Up Boss and RingCentral accounts via our platform. This involves selecting Follow Up Boss as your trigger app and RingCentral as your action app. You will then configure the specific triggers, such as a new contact being added in Follow Up Boss, to initiate actions in RingCentral like sending a message or making a call.
What triggers are available for the Follow Up Boss and RingCentral integration?
The available triggers for this integration include new contact creation, updated contacts, or any custom activities from Follow Up Boss. These triggers can initiate calls, texts, or other communications within RingCentral.
Can I send a text from RingCentral when a new lead is added to Follow Up Boss?
Yes, when you integrate Follow Up Boss with RingCentral, you can configure it so that adding a new lead in Follow Up Boss automatically sends a predefined text message via RingCentral.
Is it possible to log calls from RingCentral into Follow Up Boss?
Our integration does support logging calls from RingCentral into your Follow Up Boss account. You can automate this process so that every time a call is made or received on RingCentral, it's recorded within your contact's activity timeline in Follow Up Boss.
What kind of actions can be triggered in RingCentral through this integration?
Actions that can be executed in RingCentral include sending SMS texts, making phone calls, and updating records based on triggers such as contact updates or lead additions in Follow Up Boss.
Do I need any technical skills to integrate these two platforms?
No technical skills are required. Our user-friendly interface guides you through setting up the integration by selecting triggers and corresponding actions step-by-step.
What should I do if my integration between Follow Up Boss and RingCentral isn’t working properly?
If you're experiencing issues with the integration, ensure that both your accounts are properly connected and check whether all configured triggers and actions are enabled. Our support team is also available to help troubleshoot any problems you're encountering.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.