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Frequently Asked Questions about FreshBooks + Jobber integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with FreshBooks and Jobber
Can I link FreshBooks to Jobber for automatic invoice creation?
Yes, you can link FreshBooks and Jobber to automate invoice creation. By setting up a trigger in Jobber for when a job is marked as complete, an action can be created to automatically generate an invoice in FreshBooks.
Is it possible to sync customer data between FreshBooks and Jobber?
You can sync customer data between FreshBooks and Jobber by configuring triggers that update customer records. For example, when a new client is added in Jobber, our system can trigger an action to create or update that client in FreshBooks.
What triggers can initiate actions between FreshBooks and Jobber?
Several triggers can initiate actions between FreshBooks and Jobber, including the creation of new clients, completion of jobs, or updating of invoices. These events in one app can automatically prompt responses like creating records or sending notifications in the other app.
How do we handle payment tracking from Jobber to FreshBooks?
You can track payments from Jobber within FreshBooks by using a trigger-action pair. When a payment is received in Jobber, this triggers an action to log the payment against the appropriate invoice in FreshBooks.
I use both apps for my business; how do I avoid duplicates when syncing data?
To prevent duplicates when syncing data between FreshBooks and Jobber, ensure that your triggers are set correctly. For instance, use unique identifiers like email addresses or customer IDs as conditions for creating or updating records to avoid duplicate entries.
Are there limitations on the types of information that can be transferred between the two platforms?
While many types of data such as invoices, clients, and payments can be synced between FreshBooks and Jobber using our integration tools, certain specific fields or custom entries unique to either platform might not transfer directly due to API limitations.
Can job notes from Jobber be transferred into invoice notes on FreshBooks?
Currently, transferring job notes from Jobber directly into invoice notes on FreshBooks isn't supported as a standard function. A workaround would be using custom fields where possible to manually copy over necessary information.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.