Freshcaller + Freshservice

Create tickets in Freshservice from completed calls in Freshcaller

Easily streamline your customer service workflow with this integration between Freshcaller and Freshservice. When a call is completed in Freshcaller, a new ticket is instantly created in Freshservice, keeping your team informed and responsive. This automation ensures a seamless customer service process, saving you time and improving efficiency.

Easily streamline your customer service workflow with this integration between Freshcaller and Freshservice. When a call is completed in Freshcaller, a new ticket is instantly created in Freshservice, keeping your team informed and responsive. This automation ensures a seamless customer service process, saving you time and improving efficiency.

  1. When this happens...
    FreshcallerFreshcaller
    Call Completed

    Triggers when a call is completed (inbound/outbound).

    TriggerInstant
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
freshcaller logo
freshcaller logo

About Freshcaller

Freshcaller is a cloud-based phone system for businesses of all sizes.
Learn moreHelp

Related categories

  • Phone & SMS
freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
Help

Related categories

  • Server Monitoring