Freshcaller + Salesforce

Update Salesforce records with new Freshcaller voicemails

Once this integration is active, every new voicemail in Freshcaller will automatically trigger an update in your Salesforce record. Keep track of your calling data effortlessly so you never miss a chance to follow up.

Once this integration is active, every new voicemail in Freshcaller will automatically trigger an update in your Salesforce record. Keep track of your calling data effortlessly so you never miss a chance to follow up.

  1. When this happens...
    FreshcallerFreshcaller
    Voicemail

    Triggers when a call reaches voicemail.

    TriggerInstant
  2. automatically do this!
    SalesforceSalesforce
    Update Record

    Updates an existing record for a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshcaller triggers, actions, and search

    Missed Call

    Triggers when there is a missed or an abandoned call (inbound/outbound).

    Trigger
    Instant
    Try It
  • Freshcaller triggers, actions, and search

    Voicemail

    Triggers when a call reaches voicemail.

    Trigger
    Instant
    Try It
    • NameRequired

    • Email

    • Company Name

    • Contact Numbers

    Action
    Write
  • Salesforce triggers, actions, and search

    New Contact

    Triggers when a new Contact is created.

    Trigger
    Scheduled
    Try It
  • Freshcaller triggers, actions, and search

    Call Completed

    Triggers when a call is completed (inbound/outbound).

    Trigger
    Instant
    Try It
  • Freshcaller triggers, actions, and search

    Notes Available

    Triggers when a user takes call notes for any call (inbound/outbound).

    Trigger
    Instant
    Try It
  • Salesforce triggers, actions, and search

    New Case Attachment

    Triggers when a new Attachment is added to a case.

    Trigger
    Scheduled
    Try It
    • History ObjectRequired

    Trigger
    Scheduled
    Try It
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About Freshcaller

Freshcaller is a cloud-based phone system for businesses of all sizes.
Learn moreHelp

Related categories

  • Phone & SMS
salesforce logo
salesforce logo

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
Learn moreHelp

Related categories

  • CRM (Customer Relationship Management)

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