Freshcaller + ServiceNow

Create records in ServiceNow for new missed calls in Freshcaller

Tackle missed customer calls more efficiently with this workflow between Freshcaller and ServiceNow. Each time there's a missed call in Freshcaller, a new record will be instantly created in ServiceNow, ensuring that no customer issue goes unnoticed. This way, you can always stay on top of your customer queries and provide timely help when they need it the most.

Tackle missed customer calls more efficiently with this workflow between Freshcaller and ServiceNow. Each time there's a missed call in Freshcaller, a new record will be instantly created in ServiceNow, ensuring that no customer issue goes unnoticed. This way, you can always stay on top of your customer queries and provide timely help when they need it the most.

  1. When this happens...
    FreshcallerFreshcaller
    Missed Call

    Triggers when there is a missed or an abandoned call (inbound/outbound).

    TriggerInstant
  2. automatically do this!
    ServiceNowServiceNow
    Create Record

    Triggers when a new record is created.

    ActionWrite
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Supported triggers and actions

What does this mean?
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About Freshcaller

Freshcaller is a cloud-based phone system for businesses of all sizes.
Learn more

Related categories

  • Phone & SMS
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About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

Related categories

  • Developer Tools