Create new Freshdesk tickets from new Freshservice tickets
Streamline your customer support process with this workflow. When a new ticket arrives in Freshservice, it will instantly create a corresponding ticket in Freshdesk. This automation ensures no service request gets overlooked and efficiently manages your support tickets across both platforms. Improve your response time and never miss an issue with this hassle-free connection between Freshservice and Freshdesk.
Streamline your customer support process with this workflow. When a new ticket arrives in Freshservice, it will instantly create a corresponding ticket in Freshdesk. This automation ensures no service request gets overlooked and efficiently manages your support tickets across both platforms. Improve your response time and never miss an issue with this hassle-free connection between Freshservice and Freshdesk.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information