Freshdesk + LeadSquared

Add activities to leads in LeadSquared for Freshdesk ticket updates

Want to capture the details of your Freshdesk ticket updates as activities against the corresponding leads in LeadSquared? Let Zapier help! Once set up, this integration posts an activity to the corresponding lead in LeadSquared when a ticket is updated in Freshdesk. This allows you to assemble every ticket update made by the corresponding lead at one place (lead details page) in LeadSquared.

Want to capture the details of your Freshdesk ticket updates as activities against the corresponding leads in LeadSquared? Let Zapier help! Once set up, this integration posts an activity to the corresponding lead in LeadSquared when a ticket is updated in Freshdesk. This allows you to assemble every ticket update made by the corresponding lead at one place (lead details page) in LeadSquared.

  1. When this happens...
    FreshdeskFreshdesk
    Update Ticket

    Triggers when a Ticket is updated.

    TriggerInstant
  2. automatically do this!
    LeadSquaredLeadSquared
    Create Activity for Lead

    Add a custom activity to a lead.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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leadsquared logo
leadsquared logo

About LeadSquared

LeadSquared is a marketing automation and CRM solution that helps small to medium-sized businesses drive revenue by aligning their marketing and sales activities. Some key features include: Lead Capture Automation, Landing Pages, Email and Drip Campaigns, Lead & List Management, Tasks & Reminders, API & Connectors and Marketing, Sales and Revenue Analytics.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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