Freshdesk + Mailchimp

Add new Freshdesk contacts to Mailchimp tag as subscribers

Stay connected with your new Freshdesk contacts by bringing them into your Mailchimp marketing efforts. With this workflow, whenever a New Contact is added in Freshdesk, they're also added as a subscriber to a specific tag in your Mailchimp account. This way, you can ensure that your latest contacts are always part of your Mailchimp campaigns, enhancing your customer engagement and retention strategies.

Stay connected with your new Freshdesk contacts by bringing them into your Mailchimp marketing efforts. With this workflow, whenever a New Contact is added in Freshdesk, they're also added as a subscriber to a specific tag in your Mailchimp account. This way, you can ensure that your latest contacts are always part of your Mailchimp campaigns, enhancing your customer engagement and retention strategies.

  1. When this happens...
    FreshdeskFreshdesk
    New Contact

    Triggers when a new customer is created.

    TriggerInstant
  2. automatically do this!
    MailchimpMailchimp
    Add Subscriber to Tag

    Triggers when a subscriber is added to a segment or tag within an audience.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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mailchimp logo
mailchimp logo

About Mailchimp

Share your ideas with Mailchimp email newsletters—then use its landing page and form builders to grow your lists and take marketing further with drip and transactional emails.
Learn more

Related categories

  • Email Newsletters

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