Integrate Freshdesk with Manychat to automate your work
How Zapier works
Zapier makes it easy to integrate Freshdesk with Manychat - no code necessary. See how you can get setup in minutes.
Select a trigger from Freshdesk
Setup an action from Manychat
That’s it! You just connected Freshdesk to Manychat
Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023
93%
Customers who say using Zapier has made them better at their job
25m
Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Set up your first integration
Quickly connect Freshdesk to Manychat with a Zapier template.
Our most popular template
Frequently Asked Questions about Freshdesk + Manychat integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Freshdesk and Manychat
What is the first step to integrate Freshdesk with ManyChat?
The initial step in integrating Freshdesk with ManyChat is to ensure that both accounts are active and you have administrative access. You'll need to connect Freshdesk as an app in ManyChat through our integration settings, where you can authenticate your account by providing the Freshdesk API Key and subdomain.
Can I trigger actions in Freshdesk based on events in ManyChat?
Yes, you can set up triggers for specific events in ManyChat, such as when a new subscriber is added or a tag is applied. These triggers can automate actions like creating a ticket or updating existing customer details in Freshdesk.
Is it possible to update ManyChat subscribers based on Freshdesk tickets?
Absolutely, you can configure our integration to monitor changes on tickets in Freshdesk, such as status updates or priority changes, and accordingly update subscriber information or send messages via ManyChat.
What kinds of actions can be automated between Freshdesk and ManyChat?
Several actions can be automated including ticket creation in Freshdesk when new customer data arrives from ManyChat, sending a message via ManyChat when a ticket's status changes, or adding notes to a ticket when certain keywords are mentioned.
How does data mapping work between ManyChat and Freshdesk integration?
Our platform allows you to map fields between ManyChat subscribers and Freshdesk tickets. For instance, user attributes in ManyChat can be aligned with fields such as Contact Details in Freshdesk ensuring seamless data flow between both systems.
Are there any limitations with the number of triggers or automations I can set up?
While there might be plans that limit the number of automations, typically within our platform users are free to create numerous triggers or actions depending on their workflow requirements. It's advisable to check your current plan for any specific limits.
Is technical support available for troubleshooting integration issues?
We provide comprehensive support resources including documentation and community forums. For direct assistance, our technical support team is available 24/7 to help troubleshoot any issues encountered during the integration process.
Connect Freshdesk and Manychat to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Connect Freshdesk and Manychat to unlock the power of automation
With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
