Freshdesk + Nearby Now + Delay by Zapier
Create Nearby Now checkins and request reviews from new Freshdesk tickets (on a delay)
Did you know your help desk tickets can contribute to your local SEO rankings? They can if you use this Zapier automation. After you set it up, every time a ticket is created in Freshdesk, a Nearby Now checkin will be created and the customer will be sent a request for a review. Automatically delay the request for a few days so get a true review of their experience. You can even go a step further and curate top reviews by adding a filter step to look for words like "Great" or "Wow". That way, you'll be encouraging positive reviews from the customers who are happiest.
Did you know your help desk tickets can contribute to your local SEO rankings? They can if you use this Zapier automation. After you set it up, every time a ticket is created in Freshdesk, a Nearby Now checkin will be created and the customer will be sent a request for a review. Automatically delay the request for a few days so get a true review of their experience. You can even go a step further and curate top reviews by adding a filter step to look for words like "Great" or "Wow". That way, you'll be encouraging positive reviews from the customers who are happiest.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this...Delay For
Waits for a set amount of time before completing your Actions.
- then do this!Create Checkin & Request Review (Geolocation)
Create a Checkin and send a Review Request simultaneously using a lat/long geolocation to define location. Only US, CA, GB, and AU are supported.
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