Freshdesk + OpenPhone
Create Freshdesk tickets from completed OpenPhone calls
Streamline your customer service management with this efficient workflow. When a call is finished in OpenPhone, a service ticket is instantly created in Freshdesk. This automation allows your support team to quickly address customer issues, without having to manually register the completed call. Save time, minimize mistakes, and enhance your customer service productivity with this setup.
Streamline your customer service management with this efficient workflow. When a call is finished in OpenPhone, a service ticket is instantly created in Freshdesk. This automation allows your support team to quickly address customer issues, without having to manually register the completed call. Save time, minimize mistakes, and enhance your customer service productivity with this setup.
- When this happens...Incoming Call Completed
Triggers when an incoming call is completed. If the call is not picked up by you, the answeredAt field will be null. If the user leaves a voicemail, you will get the recording and a transcription on the same object.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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