Freshdesk + Pipedrive
Add new Freshdesk tickets to Pipedrive as notes
The conversations you have with your customers through your helpdesk provide enlightening context for your continued relationship. Save yourself the effort of copying them over by automating the process with Zapier. After you've configured this integration, it will trigger whenever a new ticket is received on Freshdesk, a note will be automatically attached to the appropriate person on Pipedrive with the message so you always know their complete history.
The conversations you have with your customers through your helpdesk provide enlightening context for your continued relationship. Save yourself the effort of copying them over by automating the process with Zapier. After you've configured this integration, it will trigger whenever a new ticket is received on Freshdesk, a note will be automatically attached to the appropriate person on Pipedrive with the message so you always know their complete history.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Note
Creates a new note.
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