Freshdesk + SMS by Zapier
Get SMS messages for new Freshdesk tickets
Looking for a way to send Freshdesk ticketing updates without needing yet another app on your device? Activate this Freshdesk-SMS integration. Zapier's native SMS service will automatically send a message for any new Freshdesk ticket you receive.
Looking for a way to send Freshdesk ticketing updates without needing yet another app on your device? Activate this Freshdesk-SMS integration. Zapier's native SMS service will automatically send a message for any new Freshdesk ticket you receive.
- When this happens...Update Ticket
Triggers when a Ticket is updated.
- automatically do this!Send SMS
Send an SMS to a number. Notice that a successful action means that the SMS has been queued, not delivered.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About SMS by Zapier
Using our built-in number, you can send a limited number of SMS / text messages. This is great for reminders!