Freshdesk + TextIt
Create Freshdesk tickets from new TextIt flow events
Mobile messaging bots are a convenient way to capture support requests. They reach your customers where they live: their mobile phones. Whether you're engaging them via SMS, Facebook Messenger, Viber, Telegram or Twitter, you can use this automation to create a Freshdesk ticket each time a customer reaches a flow event in your TextIt customer support flow.
Mobile messaging bots are a convenient way to capture support requests. They reach your customers where they live: their mobile phones. Whether you're engaging them via SMS, Facebook Messenger, Viber, Telegram or Twitter, you can use this automation to create a Freshdesk ticket each time a customer reaches a flow event in your TextIt customer support flow.
- When this happens...New Flow Event
Triggers when there is a new Flow Event.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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