Freshdesk + Webhooks by Zapier + Labelf AI
Classify new Freshdesk tickets with Labelf AI and update tickets with webhooks
Want to classify new Freshdesk tickets? Activate this template, and from then on, whenever there is a new Freshdesk ticket, Labelf AI will classify the text and update the ticket field in Freshdesk!
Want to classify new Freshdesk tickets? Activate this template, and from then on, whenever there is a new Freshdesk ticket, Labelf AI will classify the text and update the ticket field in Freshdesk!
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this...Custom Request
Fire off a custom request by providing raw details. Very flexible but unforgiving.
- then do this...Classify Text
Sends a text to your model for classification
- then do this!Custom Request
Fire off a custom request by providing raw details. Very flexible but unforgiving.
- Free forever for core features
- 14 day trial for premium features & apps
About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About Webhooks by Zapier
Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.
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About Labelf AI
Labelf is an AI NLP platform which lets you train your own text classification models from scratch and deploy them in minutes.
