Freshdesk + Wix

Create new Freshdesk tickets from new forms in Wix for seamless customer support management

Simplify your workflow by connecting Wix and Freshdesk. Whenever a form is filled out on Wix, a ticket is instantly created in Freshdesk, saving time on manual data entry and allowing your support team to respond swiftly. This integration seamlessly manages your customer requests, providing a more efficient customer service operation.

When this happens...
Forms
Triggers when a form is submitted.
TriggerInstant
automatically do this!
Create Ticket
Create a ticket in Freshdesk for your domain.
ActionWrite

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Supported triggers and actions

What does this mean?

Wix Custom Triggers
Trigger events using your pre-made Wix automations.
Trigger
Instant
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- Copy Field Install App Help Text
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- Copy Field Install App Help Text
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Instant
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- Copy Field Install App Help Text
Trigger
Instant
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- Copy Field Install App Help Text
Trigger
Instant
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- Copy Field Install App Help Text
Trigger
Instant
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- Copy Field Install App Help Text
Trigger
Instant
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- Copy Field Install App Help Text
Trigger
Instant
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- Copy Field Install App Help Text
Trigger
Instant
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- Copy Field Install App Help Text
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Instant
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Instant
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New Ticket Note
Triggers when a Note is added to a Ticket.
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Update Contact
Triggers when a user is updated.
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- NameRequired
- Description
- Notes
- Domains
Action
Write
- NameRequired
- Description
Action
Write
- SubjectRequired
- EmailRequired
- Type
- DescriptionRequired
- Priority
- CC Emails
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Ticket IdRequired
Action
Search

- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
Try It
- Copy Field Install App Help Text
Trigger
Instant
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New Contact
Triggers when a new customer is created.
Trigger
Instant
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Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
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- Ticket NoRequired
- NotesRequired
- PrivateRequired
Action
Write
- Forum CategoryRequired
- NameRequired
- TypeRequired
- VisibilityRequired
- Description
Action
Write
- Forum CategoryRequired
- ForumRequired
- TitleRequired
- Topic DescriptionRequired
- Sticky
- Locked
Action
Write
- NameRequired
- EmailRequired
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- EmailRequired
Action
Search

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

Customer Support

Similar apps

About Wix

The Wix website builder gives businesses of any size the tools to create, manage and grow a fully integrated and dynamic online presence.

Related categories

Website Builders

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

Related Zap Templates

Create Freshdesk tickets when new Wix rules are triggered

Manage new Wix custom triggers by creating tickets in Freshdesk

Freshdesk + Wix

Create new Freshdesk tickets from new forms in Wix for seamless customer support management

Wix Custom Triggers

Bookings

Copy Field Install App Help Text

Chat and Inbox

Copy Field Install App Help Text

Wix Forum

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Blog

Copy Field Install App Help Text

Pricing Plans

Copy Field Install App Help Text

CMS Forms

Copy Field Install App Help Text

Wix Donations

Copy Field Install App Help Text

Payments

Copy Field Install App Help Text

Wix Reviews

Copy Field Install App Help Text

Wix Portfolio

Copy Field Install App Help Text

New Ticket

New Ticket Note

Update Contact

Create Company

Description

Notes

Domains

Create Forum Category

Description

Create Ticket

Type

Priority

CC Emails

API Request (Beta)

Api Docs Info

Query String Parameters

Headers

Additional Request Headers

Body

Find Ticket by Id

eCommerce

Copy Field Install App Help Text

Events

Copy Field Install App Help Text

Tasks and Workflows

Copy Field Install App Help Text

Members and Contacts

Copy Field Install App Help Text

Forms

Copy Field Install App Help Text

File Share

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Online Programs

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Loyalty and Referrals

Copy Field Install App Help Text

Wix Restaurants

Copy Field Install App Help Text

Wix Proposals

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Segments

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New Contact

Update Ticket

Add Notes to a Ticket

Create Forum

Description

Create Forum Topic

Sticky

Locked

Create Contact

Address

Description

Phone

Job Title

Tags

Find Contact