Freshservice + Gmail

Add new tickets to Freshservice for new emails in Gmail

Do you have an email address dedicated to gathering software issue reports? If so, you're probably tired of monitoring that inbox, and creating new tickets when issues are reported there. With this Zap template, you can create new Freshservice tickets automatically for each email sent to that inbox, letting you get back to the work you do best.

Do you have an email address dedicated to gathering software issue reports? If so, you're probably tired of monitoring that inbox, and creating new tickets when issues are reported there. With this Zap template, you can create new Freshservice tickets automatically for each email sent to that inbox, letting you get back to the work you do best.

  1. When this happens...
    GmailGmail
    New Email

    Triggers when a new email appears in the specified mailbox.

    TriggerScheduled
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
Help

Related categories

  • Server Monitoring
gmail logo
gmail logo

About Gmail

One of the most popular email services, Gmail keeps track of all your emails with threaded conversations, tags, and Google-powered search to find any message you need.
Learn moreHelp

Related categories

  • Email
  • Google

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