Freshservice + Google Workspace Admin

Create Freshservice requesters from new users in Google Workspace Admin

Streamline your onboarding process with this efficient workflow. When a new user joins your organization using Google Workspace Admin, it swiftly creates a requester for them in Freshservice. This automatic process reduces the manual workload, enhancing your organization's productivity and allowing for a smoother onboarding experience for new users.

Streamline your onboarding process with this efficient workflow. When a new user joins your organization using Google Workspace Admin, it swiftly creates a requester for them in Freshservice. This automatic process reduces the manual workload, enhancing your organization's productivity and allowing for a smoother onboarding experience for new users.

  1. When this happens...
    Google Workspace AdminGoogle Workspace Admin
    New User

    Triggers when a new user is created.

    TriggerInstant
  2. automatically do this!
    FreshserviceFreshservice
    Create Requester

    Allows you to create a Requester in Freshservice for your support domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Google Workspace Admin triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Instant
    Try It
    • GroupRequired

    • Email AddressRequired

    • Role

    • Delivery Settings

    Action
    Write
    • RoleRequired

    • UserRequired

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Primary EmailRequired

    • PasswordRequired

    • Change Password at Next Login?

    • Organizational Unit

    • Secondary Email (Home)

    • Secondary Email (Work)

    • Phone (Home)

    • Phone (Work)

    • Address (Home)

    • Address (Work)

    • Alternate Email Addresses (Email Aliases)

    • Employee ID

    • Job Title

    • Type of Employee

    • Manager's Email

    • Department

    • Cost Center

    • Building ID

    • Floor Name

    • Floor Section

    • Recovery Information - Email

    • Recovery Information - Phone

    Action
    Write
  • Google Workspace Admin triggers, actions, and search

    Updated User

    Triggers when an existing user is updated.

    Trigger
    Instant
    Try It
    • User EmailRequired

    • ProductRequired

    Action
    Write
    • Group EmailRequired

    • Group Name

    • Group Description

    Action
    Write
    • UserRequired

    Action
    Write
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring
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google-workspace-admin logo

About Google Workspace Admin

Google Workspace Admin lets you manage the Users, Groups, Roles, and more for your Google Workspace.
Learn more

Related categories

  • Google
  • IT Operations