Ticket ID / Number to which notes has to be added.

The Notes that need to be added to the Ticket.

Indicate Whether this note needs to be Private or Public ( Visible to everyone on the portal ).

A Description for the Ticket . Include details here.

Enter emails of person(s) you want to copy seperated by commas.

API docs for Freshservice are located here http://api.freshservice.com/

Requests can only be made to domains associated by this application. View [documentation](https://help.zapier.com/hc/en-us/articles/12899607716493) for more details.

These params will be URL-encoded and appended to the URL when making the request.

Authentication headers are included automatically

Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Freshservice

This dropdown retrieves the list of available metrics from your Growth Hound account. Select a metric to begin syncing data.

Create metrics in your account: `https://growthhound.io/settings/metriclibrary.`

Retrieving metrics sometimes takes a moment. Please refresh the page after adding new metrics and wait patiently until the list of metrics is retrieved.

Growth Hound is a growth management intelligence tool to organize, implement, and measure your growth process and build your growth engine.

Growth Hound

When a new ticket is created in FreshService, this will increment a counter in Growth Hound to keep track of new ticket growth over time. This allows a user to understand the growth of new tickets so that users can take action to improve new ticket growth over time.

Freshservice + Growth Hound

Increment Growth Hound counter when a new ticket is created in FreshService

New Ticket

Update Ticket

Add Notes to a Ticket

Create Requester

Last Name

Job Title

Mobile Phone Number

Work Phone Number

Address

Background Information

Select Metric

New User

Update User

Create Ticket

Priority

CC Emails

API Request (Beta)

Api Docs Info

Query String Parameters

Headers

Additional Request Headers

Body

Increment Counter

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