Freshservice + Interact
Create Freshservice tickets for new Interact leads
Effortlessly manage new leads by creating support tickets in Freshservice whenever a new lead is added in Interact. With this automation, every time a new lead is captured in Interact, a ticket will be generated in Freshservice, streamlining your customer support process and ensuring no leads are left unattended. Spend more time engaging with your leads and less time on manual data entry by setting up this efficient workflow.
Effortlessly manage new leads by creating support tickets in Freshservice whenever a new lead is added in Interact. With this automation, every time a new lead is captured in Interact, a ticket will be generated in Freshservice, streamlining your customer support process and ensuring no leads are left unattended. Spend more time engaging with your leads and less time on manual data entry by setting up this efficient workflow.
- When this happens...New Lead
Triggers when a new lead is collected from quiz.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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QuizRequired
Try ItNew User
Triggers when a new User is created.
Try ItUpdate User
Triggers when a user is updated.
Try ItSubjectRequired
DescriptionRequired
Ticket StatusRequired
Type
EmailRequired
CC Emails
Category
Priority
Urgency
Impact
Department
Group
Source
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information
