Freshservice + Jira Software Cloud
Create new issues in Jira for new Freshservice tickets
Not everyone in your company has Freshservice access, and sometimes, you'll need help from them to solve resolve tickets. With this Zap, you can create Jira issues for new tickets in Freshservice, allowing you to solve problems with anyone at your organization without having to copy and paste all of the information over.
Not everyone in your company has Freshservice access, and sometimes, you'll need help from them to solve resolve tickets. With this Zap, you can create Jira issues for new tickets in Freshservice, allowing you to solve problems with anyone at your organization without having to copy and paste all of the information over.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Create Issue
Creates a new issue.
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information