Freshservice + Microsoft Dynamics 365 CRM

Create Freshservice requesters from new Microsoft Dynamics 365 CRM contacts

Stay organized and keep track of new contacts in your Microsoft Dynamics 365 CRM with this efficient workflow. Whenever a new contact is added in Microsoft Dynamics 365 CRM, this automation will create a new requester in your Freshservice app, seamlessly keeping your support tickets updated and enhancing customer communication. Save time and improve accuracy with this simple yet powerful integration.

Stay organized and keep track of new contacts in your Microsoft Dynamics 365 CRM with this efficient workflow. Whenever a new contact is added in Microsoft Dynamics 365 CRM, this automation will create a new requester in your Freshservice app, seamlessly keeping your support tickets updated and enhancing customer communication. Save time and improve accuracy with this simple yet powerful integration.

  1. When this happens...
    Microsoft Dynamics 365 CRMMicrosoft Dynamics 365 CRM
    New Contact

    Triggers when a new contact is created.

    TriggerScheduled
  2. automatically do this!
    FreshserviceFreshservice
    Create Requester

    Allows you to create a Requester in Freshservice for your support domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring
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microsoft-dynamics-crm logo

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Learn more

Related categories

  • CRM (Customer Relationship Management)
  • Microsoft

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