Freshservice + Telegram
Send messages in Telegram for new tickets in Freshservice
Stay updated with your customer support tasks using this streamlined workflow. Whenever new tickets are created in Freshservice, a message is instantly sent in your designated Telegram chat. This simple automation ensures you never miss important customer issues and maintain efficient communication within your team.
Stay updated with your customer support tasks using this streamlined workflow. Whenever new tickets are created in Freshservice, a message is instantly sent in your designated Telegram chat. This simple automation ensures you never miss important customer issues and maintain efficient communication within your team.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Send Message
Sends a message from your bot.
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About Freshservice
Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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About Telegram
Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.