Freshservice + Webhooks by Zapier
Add tickets to Freshservice for new caught webhook payloads
If you've got customer issues floating through your webhook pipeline, we've got a great way to capture them. Just set up your custom webhook and we'll take it from there, using the information from any payload it catches to create a new ticket on Freshservice, automatically and reliably from then on.
If you've got customer issues floating through your webhook pipeline, we've got a great way to capture them. Just set up your custom webhook and we'll take it from there, using the information from any payload it catches to create a new ticket on Freshservice, automatically and reliably from then on.
- When this happens...Catch Hook
Wait for a new POST, PUT, or GET to a Zapier URL.
- automatically do this!Create Ticket
Create a ticket in Freshservice for your domain.
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URLRequired
Key
Deduplication Key
Xpath
Basic Auth
Headers
Try ItPick off a Child Key
Try ItURLRequired
Query String Params
Send As JSON
JSON key
Unflatten
Basic Auth
Headers
URLRequired
Payload Type
Data
Wrap Request In Array
File
Unflatten
Basic Auth
Headers
Catch Raw Hook
Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Try ItMethodRequired
URLRequired
Data Pass-Through?
Data
Unflatten
Basic Auth
Headers
URLRequired
Payload Type
Data
Wrap Request In Array
File
Unflatten
Basic Auth
Headers
New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try It