Freshservice + WhatsApp Notifications

Send message notifications on WhatsApp Notifications for new tickets in Freshservice

Keep your support team connected and responsive with this workflow. Anytime a new ticket is created in Freshservice, a message is instantly sent on WhatsApp Notifications. This means you save time on manual updates, ensuring immediate notification and quicker response times for your team.

Keep your support team connected and responsive with this workflow. Anytime a new ticket is created in Freshservice, a message is instantly sent on WhatsApp Notifications. This means you save time on manual updates, ensuring immediate notification and quicker response times for your team.

  1. When this happens...
    FreshserviceFreshservice
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    TriggerInstant
  2. automatically do this!
    WhatsApp NotificationsWhatsApp Notifications
    Send Message

    Sends a message to a WhatsApp user.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshservice triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
  • Freshservice triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • First NameRequired

    • Last Name

    • Job Title

    • Primary EmailRequired

    • Mobile Phone Number

    • Work Phone Number

    • Address

    • Background Information

    Action
    Write
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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Related categories

  • Server Monitoring
whatsapp-notifications logo
whatsapp-notifications logo

About WhatsApp Notifications

Receive notifications on WhatsApp.
Help

Related categories

  • Communication
  • Notifications
  • Phone & SMS